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StrategyDirection before execution.CreativeBuilding brands people notice.PrintTaking brands from screen to the real world.DigitalDigital infrastructure built for business.MarketingTurning attention into growth.SalesTurning opportunity into revenue.TalentThe team you need, when you need it.ITKeeping business connected.LegalProtecting what businesses build.BooksClear books. Better business visibility.AccountingUnderstanding the numbers behind the business.FinanceFinance for your next move.

One partner behind every department.

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IT support that keeps your business technology working.

Email, domains, tools and automations, with specialist IT support when you need it.

Have a chatSee how it works

Your IT setup starts with a list of every tool your business uses, who owns each account and how they connect.

Then accounts are set up properly, with a specialist IT professional involved for specialist work.

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Your tools should work together.

Most businesses add tools one at a time. Logins get shared, nobody is sure who owns the domain, and the same details are typed into three systems.

We set up shared accounts with clear owners, connect the tools you use, and cut out the repeated admin. Your domains and DNS are recorded, so you always know where they live.

When you need specialist support, your NOIZE concierge brings in a specialist IT professional and keeps the work tied to your wider business brief.

Have a chatSee how it works
Example
One briefShared accounts, clear owners
EmailMicrosoft 365
WebsiteForms and bookings
CRMLeads and clients
PaymentsInvoices and cards
PhoneNumbers and routing
FilesShared folders

Nobody should have to guess who owns the domain.

We list every domain, account and login your business uses, who owns it and who can get in.

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How IT support works with you.

Four steps from the first chat to a team that is using it.

  1. Book a chat

    Tell us what the team uses and where it gets stuck.

  2. Agree what needs fixing

    We map the work and show what NOIZE delivers and what a specialist IT professional delivers.

  3. We set it up

    The agreed setup and connections are delivered, with specialist work done by a qualified specialist.

  4. Get the team using it

    You receive access records, simple guides and the agreed support arrangement.

Set it up once. Then let the tools talk to each other.

Email, calendars, files and your other tools are set up so they connect and stay connected.

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What can be set up for you.

These are the things NOIZE sets up directly, within an agreed scope.

Scoped voice and reception tools, with a clear handover to a person. Set up with NOIZE Talent.

AI receptionTakes messages and books callbacks.Human handoverA person picks it up from there.Approved scriptsIt only says what you agree.

Routine onboarding and permissions. Specialist device and security administration sits with a specialist IT professional where needed.

New starter setupAccounts ready on day one.Access recordsWho can open what.Leaver checklistAccess removed in an agreed order.
Have a chatSee specialist IT support

We set it up. Specialists keep it supported.

NOIZE sets up the everyday tools. Where specialist IT work is needed, an appropriately qualified IT professional is involved.

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The right IT specialists can be brought in and coordinated for you.

Some work needs a specialist IT provider. We make sure an appropriately qualified specialist is involved, share the relevant business context and agree the scope with you. Your NOIZE concierge can coordinate the work, so you are not managing another supplier on your own.

Delivered by NOIZESet up and connected

Email, domains, connected tools, automations, numbers and account records.

Your NOIZE conciergeOne brief, one point of contact
Delivered by a specialist IT professionalSupported and protected

Managed IT, helpdesk, security, backup, networks and devices.

  1. 01
    Managed IT

    Ongoing care of your computers, accounts and systems, to an agreed support plan.

    Qualified professional
  2. 02
    Helpdesk support

    A place your team can go when something stops working. Hours follow the provider’s agreed plan.

    Qualified professional
  3. 03
    Cybersecurity

    Checks, settings and protection for your accounts and devices, scoped by the provider.

    Qualified professional
  4. 04
    Backup and recovery

    Copies of your important files and systems, and a plan to restore them.

    Qualified professional
  5. 05
    Networks, Wi-Fi and hardware

    Office networks, Wi-Fi and equipment, planned and installed.

    Qualified professional
  6. 06
    Device management

    Laptops and phones set up, kept up to date and managed in one place.

    Qualified professional
  7. 07
    Cloud administration and migrations

    Moving email, files and systems between platforms, and specialist cloud setup.

    Qualified professional

The partner, the scope, the support hours and the commercial arrangement are confirmed in writing before any work starts. Partner certifications belong to the partner.

Have a chatSee the work

See examples of the systems we set up.

These are prototypes showing how a phone system routes calls and what a handover record contains. Real setups are shown with private details removed once they are approved.

Prototype

Your business number, routed

How a call finds the right person, and what happens when no one is free.

  1. 01
    Call comes in1300 000 000
  2. 02
    Greeting playsBusiness hours: 8:30 am to 5:30 pm
  3. 03
    Caller picks an option1 for sales · 2 for accounts
  4. 04
    Rings the right teamSales phones ring together for 20 seconds
  5. 05
    No answerAI reception takes a message and books a callback
  6. 06
    HandoverMessage and recording sent to the team in the CRM
Example

Handover record

What you receive when setup is finished.

Domain
yourbusiness.com.au
Registered to
Your business
Renewal
Auto-renew · 14 March
DNS host
Recorded, login with owner
Email
Microsoft 365 · 12 licences
Admin access
Owner and NOIZE (removable)
Passwords
Stored in your password manager
Support
Partner plan · business hours

Private details and passwords are never written into this record.

Have a chatSee how the group helps

More help from the same group.

Digital connects the website and CRM. Sales sets how leads should flow. Talent sets what access people and AI helpers need. Books and Accounting shape the finance connections. One brief makes the tools fit how the business actually works.

Have a chatBook your free chat

Read our latest guides.

Plain-English articles on the questions businesses ask us most.

See all articles
A wall of IT incidents with hours and costs lost, beside a white This month card: downtime 0 minutes.Guides · 6 min readKeep your people working: the real cost of downtimeDowntime rarely shows up as a line item, so it rarely gets fixed. How to add up the real cost of IT problems, and what managed IT support changes.A wall of accounts held by former staff and suppliers, beside a white Access register card: owned by the business.Guides · 6 min readWho has the admin password? IT basics every business should ownNobody knows who has the admin password, until someone leaves. The short list of accounts and access every business owner should hold and control.A wall of nightly backups marked success with zero restores, beside a white Restore test card: full recovery in 38 minutes.How it works · 6 min readThe backup has never been tested: business continuity in plain EnglishMost businesses have a backup. Few have restored one. Backup, recovery and continuity explained in plain English, and how to test them properly.A wall of phishing email subjects from fake senders, beside a white Sign-in request card: MFA on, updated, trained.How it works · 5 min readCyber security for small business, without the fearSmall businesses are targeted because they are easier, not because they are interesting. The basics that stop most attacks, and how the Essential Eight.A wall of daily manual workarounds, beside a white New system card: moved to the cloud and connected.Working together · 5 min readWhen something needs building, not just fixingCloud migration, integrations and rebuilds: when daily exports and workarounds mean it is time to stop patching your IT and build something better.A wall of exposed customer data risks, beside a white Privacy in order card: encrypted, policy, breach plan.Working together · 5 min readProtecting customer data: where IT meets LegalEvery business holds personal information. How IT and Legal work together to protect customer data and meet your privacy obligations.
Your first step · NOIZE Strategy

Your first strategy conversation is on us.

Every NOIZE engagement starts with strategy. Forty-five minutes on where the business is, where NOIZE IT fits, and what could come next. No pitch, no obligation.

  • Free, no obligation
  • A strategist, never a salesperson
  • A few ideas worth exploring

Pick a time

Step 1 of 4

You’ll talk to Christopher Henry, Strategist

We couldn’t load live times just now.

Or call 1300 496 689.

Questions people ask us.

The things people ask before they start. Can’t see yours? Ask us in your first chat.

Have a chatBack to the top
Can you set up our business email?

Yes, within the agreed Microsoft 365 or Google Workspace scope.

Can you manage our domains?

Yes. Ownership and renewal responsibility are written down.

Can you connect the tools we already use?

We review the connection options and permissions first, then confirm what is possible.

Do you provide managed IT and cybersecurity?

Those specialist services are delivered by appropriately qualified specialists.

Do I need to manage the partner myself?

No. Your NOIZE concierge can coordinate the agreed work and handovers.

Who owns our accounts and data?

You do. Ownership and access are documented, and we use accounts in your business name where we can.

Is support available all the time?

Only where the provider’s agreed support plan says so.

What does it cost?

NOIZE work and partner work are scoped and quoted. Ongoing licence and support costs are listed separately.

Important information about NOIZE IT

NOIZE provides administrative support and business strategy. Where work is outside our skillset, or the law requires it, we make sure an appropriately qualified professional is involved.

What we may be able to assist with

Depending on what is agreed with you, NOIZE may be able to assist with practical setup and administration such as registering domains, changing DNS records, setting up Google Business Profile, email accounts, devices, user access, phone numbers and integrations, plus business strategy around your technology. Any assistance is administrative and secretarial in nature.

Where a qualified professional may be required

Specialist work, such as managed security, penetration testing, network infrastructure or regulated data handling would need to be carried out by an appropriately qualified specialist.

How work may be handled

There is no fixed process. How any piece of work may be handled, and who may carry it out, is discussed with you at the strategy or proposal stage and is subject to written agreement before work starts.

No outcome is promised

NOIZE does not guarantee that any system, device or account will be free from faults, outages, data loss or security incidents. Backups, security settings and access controls reduce risk but cannot remove it.

Responsibility for advice

NOIZE takes on no liability for regulated advice. Where an appropriately qualified professional provides any advice or regulated work, that professional is responsible for it under their own engagement and terms.

Your decisions remain yours

You remain responsible for your business decisions and for checking that information you give us is complete and accurate. Read any document carefully, and get independent advice, before you sign or rely on it.

This is general information only. It is not legal, tax or financial advice, and it does not take your circumstances into account. Speak to a qualified adviser before acting.

Full details are set out in the NOIZE IT terms. NOIZE Agency Pty Ltd as trustee for the NOIZE Agency Trust · ABN 16 692 550 998.

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